Kelsey Smith
Google Business Profiles for Franchise Locations: Local SEO Guide
Learn how franchisors can use Google Business Profiles across locations to strengthen local visibility, improve search presence and support consistent franchise marketing.
3 Keys to Attract a Qualified Audience for Your Franchise Development Process
Attracting the right audience to further develop your franchise can be difficult, so we put together 3 key ways you can attract qualified franchisees!
Franchisee Monitoring: How to Build an Ongoing Field Operations Program
Learn how to combine field visits, self-assessments, compliance monitoring, performance signals and corrective action into an ongoing franchisee monitoring program that prioritizes risk and…
Automotive Franchise OKRs: Examples for Sales, Technician Performance and Retention
Use these automotive franchise OKR examples to turn KPI gaps into measurable improvement plans across quote conversion, technician productivity, cycle time, customer retention and…
Employee Training & Development Best Practices for Multi-Location Teams
Build a stronger employee training and development program with clear role-based learning, mobile access, competency signoff, manager accountability, compliance visibility and continuous improvement across…
Ongoing Employee Training: How Franchisors Support Frontline Performance
Learn how franchisors use ongoing training, reinforcement, mobile learning and manager coaching to keep frontline teams aligned after initial onboarding.
