FranConnect Hub

Engage Stakeholders with a Central Communications Hub

Envision the day when all your franchisees or location managers are active participants in the collective growth of your system. Getting there requires consistent communication, information sharing and development that only FranConnect can deliver.

Library to Collaborate with Stakeholders
FranConnect Customers Grow 44% Faster Than Their Industry Rate

Improve Manager and Owner Engagement

Maintain active engagement with your franchisees, or location managers, and improve communications, promote collaboration, and provide greater support while reducing costs. The Hub is a single place for brands to easily find and access the tools, information, and engaging content they need to develop and grow. 

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Centrally Manage Key Materials

Bring all your critical content into a single, secure, permissions-controlled hub. Centrally manage and share operations manuals, marketing assets, and more, while maintaining version control. 

FranConnect Engage platform

Address Common Requests

Easily create a searchable FAQ knowledge base to provide instant answers to common questions and alleviate support costs. Build reply templates to simplify FAQs such as password reset, common functionality, etc. 

FranConnect Engage platform

Build a Community

Share ideas and best practices via The Hub’s proprietary social network where franchisees can collaborate and spark action. Group discussions, ePolling, and mobile app push notifications drive higher engagement. 

Track Support Requests in One Place

Track tickets, response rates and support history by unit all within the same centralized franchise management platform. 

Stay Connected with the FranConnect Mobile App

 Use the FranConnect Mobile App to access The Hub – so you and your franchisees can stay connected. 

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“I think the beauty of FranConnect is the fact that it’s a single resource, a single place to turn to so that you don’t have a fragmented landscape for the franchisee.” – Chris McGeary, Vice President

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Paris Baguette

“FranConnect helped us crush our growth goals using the data and infrastructure we already had.” – Mark Mele, Chief Revenue Officer

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Firehouse Subs

“Our sales cycle has decreased by nearly 50% and we’ve been able to award more franchises by using FranConnect.” – Brent Greenwood, Director of Franchise Development

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Learn why FranConnect customers grow 44% faster and outperform their competitors