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Envision the day when all your franchisees are active participants in the collective growth of your franchise system. Getting there required consistent communication, information sharing and development that only FranConnect can deliver.
Maintain active engagement with your franchisees and improve communications, promote collaboration, and provide greater support while reducing costs. The Hub is a single place for franchisees to easily find and access the tools, information, and engaging content they need to develop and grow.
Share ideas and best practices via The Hub’s proprietary social network where franchisees can collaborate and spark action. Group discussions, ePolling, and mobile app push notifications drive higher engagement.
Bring all your critical content into a single, secure, permissions-controlled hub. Centrally manage and share operations manuals, marketing assets, and more, while maintaining version control.
Use the FranConnect Mobile App to access The Hub – so you and your franchisees can stay connected.
Easily create a searchable FAQ knowledge base to provide instant answers to common questions and alleviate support costs. Build reply templates to simplify FAQs such as password reset, common functionality, etc.
Track tickets, response rates and support history by unit all within the same centralized franchise management platform.