Leverage FranConnect to Grow Your Quick Service Restaurant Business

Designed for Quick Service Restaurants

FranConnect is a cloud-based platform that offers a single shared view of your multi-location restaurant business’ growth and operational performance across locations. FranConnect serves as the System of Record (SOR) for the location. Open, operate and engage from the location to the front-line employees. Serving as the backbone for more than 1,500 brands and 350,000 locations worldwide, FranConnect is trusted by these brands to facilitate location expansion, streamline operations, foster collaboration among locations, and boost profitability.

Opener Unit Summary of Locations

Open Locations Faster: Eliminate common workflow bottlenecks and causes of delay

Whether you are opening new locations or refreshing a location, everything must be carefully planned and managed. All food, equipment and materials must be on site at the right time. Signage and promotional materials must be in place. One mistake can lead to delays, costing thousands or more in lost sales.

FranConnect’s Opener solution reduces delays, miscommunication, and inefficiencies by managing all coordination tasks in one place – construction, training, grand opening, and more.

So, you open on time, every time.

  • Streamline Critical Tasks- automate vital tasks such as compliance and regulatory requirements. Proactively identify dependencies and milestones and track every step with notifications and status reporting.
  • Improve Stakeholder Collaboration- get visibility into every step of the onboarding process with productivity and collaboration tools that connect stakeholders to key documents, project plans, and milestones in real time.
  • Navigate with Transparency- Avoid delays and quickly resolve issues. Checklist templates offer transparency and consistency to the entire team and keep everyone on the same page.
FranConnect Info Manager showing overview of locations

C-level Visibility of Performance Across Your Locations

FranConnect helps executives & senior managers gain visibility across all functions, locations & consumer activity at the corporate and location-level.

FranConnect Info Manager showing overview of locations
Overview of FranConnect Store Audits Tracking

Maintain Brand Consistency: Automate Compliance Checks for Improved Adherence to Standards

The customer experience is critical for restaurants. An exceptional experience translates to happy customers who return and recommend your restaurant. It all starts with brand consistency. The execution of safe food preparation, sanitation and other operating procedures must be consistent.

FranConnect enables you to streamline compliance initiatives such as inspections through automating checklists on a mobile device and aggregating performance within the FranConnect platform. Use data from completed inspections and compare performance across stores so you can put the right measures in place.

A screenshot of the FranConnect platform shows a map with location pins

Better Tools for Your Operations Team to Work Across Locations

Creating a more scaled operations team to handle broad location growth goes beyond more efficiently executing checklists. Regional Directors need improved tools to see performance across regions and assign and track actions​.

A screenshot of the FranConnect platform shows a map with location pins
Screenshot of the FranConnect Playbook

Improve Your Location Engagement with Corporate

Performance is a two-way street. Standards need to be driven top-down from corporate, BUT successful performance is a result of good communications between corporate and the location managers.

  • Map-based visuals for thumbnails on locations and performance​
  • Workflows + Tasks assigned and driven off of performance​
  • Summary KPIs + Metrics for further discoverability​
  • Corrective action plans can include learning curriculum for managers + front-line employees
A screenshot of FranConnect's World Manager

Employee Engagement: More Engaged Front-Line Employees for Better Customer Experience

According to the U.S. Bureau of Labor Statistics, 51% of restaurant brands say that hiring, training and retaining restaurant staff is the biggest challenge they face. Also, the average turnover rate for restaurants is 62%. Learning and development is a critical tool in the toolkit for successful operations and drives improved unit economics for the owners. Better-trained employees means faster ramp time and less turnover.

FranConnect provides a way for restaurant businesses to develop and deploy highly customized branded content to support front-line employee training for improved onboarding and engagement and enables brands to monitor engagement success at the unit-level. Operations teams are empowered to deliver and monitor best practice training, access up-to-the-minute data, staff training results, performance appraisals, and satisfaction surveys with benchmark reporting.
A screenshot of FranConnect's World Manager
Quality Management Software

Food Safety Management

Proven Food Safety Software Solutions to Reduce Risk & Protect Your Brand.

There are many sources of potential contamination, making food safety management complex at best. When you use outdated, manual processes — such as laminated checklists, file cabinets, and even spreadsheets — your business is vulnerable to more risks that can result in costly liabilities. 

When you modernize your food safety management system, you get time-tested tools that help your team gather and analyze data, so you can quickly address hotspots and help high-risk locations. 

Hear Our Customers Tell Their Stories

Freddy's Frozen Custard

Hear how FranConnect software serves as the system of record to aggregate disparate data from sources across the enterprise at this fast-growing franchise business. Freddy’s is a new FranConnect customer.

Taco John's

Unit openings are the name of the game in franchising, and that’s why Taco John’s uses FranConnect to automate the end-to-end franchise development process and bring visibility to the entire team.  A customer since 2013.

Aroma Joe's

Hear how Aroma Joe’s uses the World Manager module to improve employee training for improved onboarding and engagement while maintaining consistency and streamlining the training experience when opening a new door.

See Why FranConnect is the #1 Market Leader in Franchise Management & Multi-Location Solutions

Trusted by over 1,500 Brands Globally