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FranConnect is sponsoring FCXC 2024! Image features the FCXC logo on a blue background with orange and white accents.

FranConnect’s Presence at FCXC 2024

Welcome to the world of franchising excellence! This year, FranConnect is proud to be a key sponsor at the 2024 Franchise Customer Experience Conference (FCXC), taking place from June 17-20 at the InterContinental Buckhead Hotel in Atlanta, Georgia.   Why Attend FCXC 2024?  This year’s Franchise Customer Experience Conference offers ...
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Inspect What You Expect: Achieving Quality Control and Brand Consistency

“The Founder” is a 2016 movie based on Ray Kroc and McDonald’s origin story, which won critical acclaim for Michael Keaton. In one important scene, Kroc (played by Keaton) visits a franchise location only to find that the operator has introduced fried chicken on the menu to compete with KFC ...
A female coffee shop owner holds a clipboard while wearing an apron

How to Create a Menu for Your Coffee Shop

Running a business is a kind of feedback loop—the happier the patrons, the better the business does. The better the business does, the more opportunities it has to wow customers. When designing a menu for your coffee shop or multi-location coffee shop, the trick is finding that sweet spot where ...
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What Are the 4 Main Types of Store Layouts?

Store layout design has a huge impact on your customers' happiness and your business's success across multiple locations. It's crucial to tailor retail spaces to the number and sort of products you offer, the space available, and the type of shopping experience you want your stores to give shoppers. Four ...
Tech Consolidation

Beginning with the END in MIND: The Argument for Technology Consolidation

Have you considered that when building your “tech-stack” that it can be very much like owning a house. Initially you tackle several DIY projects such as painting, replacing carpets, or remodeling your kitchen. But over the course of time, you recognize that your needs will go far beyond physical aesthetics ...
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How Your Franchise Fee Structures Can Enhance Franchise Performance

A comprehensive study of over 2400 Franchise Disclosure Documents over a two-year period sheds great light on focusing on how varying fee structures including franchise fees, royalty fees, technology fees, and marketing costs can impact your franchise performance and growth. The Correlation of the Initial Franchise Fee and Higher Revenue ...
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Franchise Territory Mapping: Everything You Need to Know

If you're building a franchise, choose your locations carefully, as they can significantly affect your future success. Territory mapping helps franchisors determine where to place units to maximize profitability and reach. It's a tricky process that depends on many variables, from customer demographics to the landscape of a city. Understanding ...
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Using Stock Images in Your Franchise’s Branding: Yay or Nay?

Visit any sales website, and you likely won't have to look long to find a stock photo showing satisfied customers or an appealing display. But does that mean you should be using them on your website? As a franchisee, your goal is simple — draw in new visitors and show ...
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Questions to Ask During an Interview Between a Franchisor and a Franchisee

Relationships are crucial to starting any successful franchise. During the initial interview with a franchisee, you want to learn about their business approach. After all, this person will be your partner for the foreseeable future. Like a traditional job interview, this discussion should be a two-way street. The franchisor and ...

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More Resources

PFD Foods

Discover PFD Foods’ e-learning transformation. ‘The Pantry’, as the staff calls it, enhances training with mobile access, compliance, communication, and precise records, which are now integral to the company’s daily operations.

Bowser Bean

Bowser Bean reveals their experience post-COVID. Explore ‘The Daily Grind,’ a platform that boosts communication, training, compliance, and efficiency. The team now enjoys gamified learning, smooth onboarding, and better consistency network-wide, with approval from regulators.

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On Deck Concepts

“One of our biggest wins since implementing World Manager has been the engagement amongst the team.” – Tawny Daguio, Director of Training

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“We love how flexible World Manager is – even though it is one platform, we can make each landing page unique and specific to the brand.” – Belinda Falzon, COO & Chief People Officer

Learn why FranConnect customers grow 44% faster and outperform their competitors