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Retail Quality Management

Retail Quality Management Drives Consistent Excellence Across Multi-Location Brands

Transform retail chaos into a competitive advantage with systematic retail quality management. Deliver consistent experiences across all locations that drive loyalty and growth ...
Location Performance

3 Ways Predictive Insights Drive Franchise Location Performance

Learn three proven ways predictive insights from franchise analytics software help brands bridge the performance prediction gap, allocate resources effectively, and create a sustainable competitive advantage ...
Operations Management Software

How Operations Management Software Transforms Multi-Location Business Efficiency

Discover how operations management software eliminates operational chaos in franchise and multi-location businesses. Learn how to maintain consistency while scaling and avoid costly fragmentation ...
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From Spreadsheets to Success: Why Manual Franchise Management Is Costing You Growth

Discover the real ROI of franchise management software and how purpose-built solutions can accelerate location openings by 28% and improve compliance by 32% ...
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5 Questions Every COO Should Ask About Operational Excellence

In today’s fast-paced, multi-location business landscape, operational excellence has become a key driver of sustainable growth. For Chief Operating Officers (COOs), delivering consistent customer experiences, increasing efficiency, and scaling without compromising quality are top priorities ...
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The COO’s Role in Achieving Operational Excellence

As the competitive landscape evolves, brands must deliver consistent customer value while optimizing resources, improving reliability, and driving growth. The chief operating officer (COO) is at the heart of this mission ...
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The Power of Unifying Data Across Disparate Systems to Provide Brand Consistency and Operational Compliance to Optimise Customer Loyalty

In an era where brand loyalty is increasingly fragile, businesses operating across multiple locations must ensure consistency in operations, compliance, and customer experience. Over 80% of Quick Service Restaurants (QSRs) have adopted digital tools, yet many struggle to harness the full potential of the data these tools generate ...
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Closing the Compliance Loop: Introducing FranConnect’s Operational Excellence Platform

FranConnect's Operational Excellence Platform steps in— our all-in-one solution helps brands tackle these challenges head-on so executive leadership can focus on streamlining operations and enhancing collaboration to fuel and foster long-term growth.    ...
Unlock Your Blueprint to Food Safety Excellence

Unlock Your Blueprint to Food Safety Excellence

Take the Food Safety Questionnaire and Learn How Your Brand Ranks In Food Safety Food safety professionals know that maintaining compliance and delivering quality requires more than just meeting the basics. This infographic offers a strategic path to elevate your operations and achieve unmatched safety standards.   Why Download This Infographic?   ...
Driving Operational Excellence: The Power of Unified Systems for Corporate-Owned Locations

Driving Operational Excellence: The Power of Unified Systems for Corporate-Owned Locations

By unifying disparate systems, franchises can streamline their operations, make better-informed decisions, and ultimately unlock new levels of success ...
a mostly white image with a clipboard in the middle that reads training. The clipboard is being held over a desk with other office accessories like a phone, calculator, keyboard, and laptop.

The Hidden Crisis in Franchise Training: Are Multi-Unit Owners Set Up to Fail?

A silent crisis is unfolding in the dynamic world of franchising, where entrepreneurial dreams intersect with proven business models. It threatens the success of ambitious franchisees and the growth of entire franchise systems. The culprit? There is a startling lack of specialized training for multi-unit franchise owners ...
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The Future of Franchise Operations: Insights from Five Decades in the Trenches

Written by Guest Writer Keith Gerson, CFE - President & CEO of Gerson Advisory Services When I first started franchising in the early ’70s, we didn't even have fax machines, let alone the tech we're using today. I remember lugging around a briefcase full of paper reports to every franchisee ...
Streamlining Franchise Operations: The Benefits of Centralized Data Management

Streamlining Franchise Operations: The Benefits of Centralized Data Management

In the competitive world of franchising, operational efficiency is paramount to sustaining growth and maintaining a competitive edge. One of the most effective ways to achieve this is centralized data management. By consolidating all franchise data into a single, unified system, franchises can streamline operations, enhance decision-making, and foster better ...
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2023 Franchise Sales Index: Navigating Growth and Challenges in a Dynamic Market

The franchise industry has shown remarkable resilience and adaptability in the face of recent economic challenges. The 2023 Franchise Sales Index, compiled by FranConnect, offers an in-depth analysis of the industry's performance based on anonymized data from participating FranConnect customers. This comprehensive report provides invaluable benchmarks and year-over-year comparisons across ...
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Empower Your Franchise Success with Cutting-Edge Technology

In today's fast-paced business world, technology is not just an option; it's a necessity. For franchisors and franchisees, leveraging the right technology can mean the difference between mere survival and thriving success. Let's explore how technology can engage and empower franchisees, driving franchise success to new heights. Understanding the Franchise ...
FranConnect is sponsoring FCXC 2024! Image features the FCXC logo on a blue background with orange and white accents.

FranConnect’s Presence at FCXC 2024

Welcome to the world of franchising excellence! This year, FranConnect is proud to be a key sponsor at the 2024 Franchise Customer Experience Conference (FCXC), taking place from June 17-20 at the InterContinental Buckhead Hotel in Atlanta, Georgia.   Why Attend FCXC 2024?  This year’s Franchise Customer Experience Conference offers ...
A McDonald's at night

Inspect What You Expect: Achieving Quality Control and Brand Consistency

“The Founder” is a 2016 movie based on Ray Kroc and McDonald’s origin story, which won critical acclaim for Michael Keaton. In one important scene, Kroc (played by Keaton) visits a franchise location only to find that the operator has introduced fried chicken on the menu to compete with KFC ...
A female coffee shop owner holds a clipboard while wearing an apron

How to Create a Menu for Your Coffee Shop

Running a business is a kind of feedback loop—the happier the patrons, the better the business does. The better the business does, the more opportunities it has to wow customers. When designing a menu for your coffee shop or multi-location coffee shop, the trick is finding that sweet spot where ...

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PFD Foods

Discover PFD Foods’ e-learning transformation. ‘The Pantry’, as the staff calls it, enhances training with mobile access, compliance, communication, and precise records, which are now integral to the company’s daily operations.

Bowser Bean

Bowser Bean reveals their experience post-COVID. Explore ‘The Daily Grind,’ a platform that boosts communication, training, compliance, and efficiency. The team now enjoys gamified learning, smooth onboarding, and better consistency network-wide, with approval from regulators.

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On Deck Concepts

“One of our biggest wins since implementing World Manager has been the engagement amongst the team.” – Tawny Daguio, Director of Training

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TEEG

“We love how flexible World Manager is – even though it is one platform, we can make each landing page unique and specific to the brand.” – Belinda Falzon, COO & Chief People Officer

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