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Operate
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5 Useful Insights for Franchise Business Consultants

The role of the Franchise Business Consultant (FBC) is ever evolving and growing. However, up until recently, there has been no strategic analysis for how the franchise industry tracks and evaluates the activities of FBC’s.

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What Franchisors Told Us About the State of Franchise Operations Today

Franchise Operations are emerging from a tumultuous storm. The phrase “sink or swim” has never been more relevant, with many businesses having to adapt and ride the wave of complex challenges brought on by COVID-19.

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5 Effective Franchise Satisfaction Survey Goals

Many franchisors conduct franchise satisfaction surveys, but they are often repeats of previous surveys (perhaps with a few extra questions peppered in there for good measure) and lack unique and specific goals.

As a result, the franchise satisfaction initiative can be a lot of busy work with few results. While some franchisors opt to use a professional service such as Franchise Business Review to stay current, others want to know how to improve their franchise survey process.

The first step to changing how you survey is to have a goal.

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Virtual Visits in Franchising

FranConnect works with 700 franchisors, and many are facing the same dilemma:

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FranConnect Releases Inaugural Franchise Operations Index Report

– First Annual Report Analyzes over 165,000 Franchise Business Consultant Interactions, Revealing Critical Insights into Franchise Field Operations during the Pandemic –

(HERNDON, Virginia) May 27, 2021FranConnect, the leading provider of franchise management solutions for driving success in franchise sales, operations, and marketing, today released its first annual Franchise Operations Index Report, a comprehensive analysis of the ever-evolving role of franchise business consultants. In the 2021 report, FranConnect analyzed over 165,000 franchise business consultant interactions between Jan. 1, 2019 to Dec. 31, 2020 to help franchisors understand the impact of COVID-19 on franchise operations teams and benchmark their strategy and success against the broader industry.

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