Kelsey Smith

Salon & Spa Franchise OKRs: Examples for Utilization, Revenue and Retention
Use these salon and spa franchise OKR examples to turn KPI gaps into measurable improvement plans across treatment utilization, retail mix, repeat guests, employee…

35 Online Learning Quotes to Inspire
35 inspiring quotes about training your employees that can help in ensuring that they get the most value for the time spent.

Fitness Franchise OKRs: Examples for Membership, Retention and Utilization
Use these fitness franchise OKR examples to turn KPI gaps into measurable improvement plans across lead conversion, member retention, utilization, customer experience and unit…

FranConnect and Xpressdocs Partner to Extend Franchise Management Tools to Include Sourcing and Local Marketing Support
This collaboration creates a solution to help franchise owners efficiently source branded materials and create and execute local marketing campaigns.

How Franchisors Can Refine their Value Proposition for 2021
Franchising historically expands after economic downturns, as entrepreneurs look to be their own boss or pursue the American dream.




