Kelsey Smith
Franchise Goal Setting: 7 Ways to Turn Objectives Into Results
Learn seven practical ways franchisors can set clearer goals, align teams and franchisees, measure progress and turn strategic objectives into operating results.
Franchise Business Consultant Insights: 5 Lessons From Operations Data
Explore five practical insights for franchise business consultants and operations teams, including how the FBC role is evolving as systems use more performance data…
What Franchisors Told Us About the State of Franchise Operations Today
We polled an audience of 200 franchise operations executives about labor shortages & in-person visits. Here is what the top executives had to say.
Employee Exit Interviews: Best Practices for Multi-Location Businesses
Use structured employee exit interviews to identify recurring retention, manager, training and workplace issues across locations and turn feedback into operational improvement.
Dealing With A Shortage of Workers? 10 Approaches to Finding and Hiring Staff Now
If you’re dealing with a shortage of workers, we have a 10 approaches than can help your to find staffing now! Discover the recruiting…
Franchisee Satisfaction Surveys: How to Turn Feedback Into Action
Learn how to design franchisee satisfaction surveys around clear goals, useful benchmarks, support quality, change readiness and follow-up so feedback leads to measurable improvements…
