Kelsey Smith
Franchise Field Audit Checklist: How to Design Audits That Drive Improvement
Build better franchise field audits by improving question design, scoring, calibration, corrective actions, visit flow, self-assessments and follow-up so audits lead to measurable operational…
What Is the Purpose of an LMS? Training, Compliance and Performance Use Cases
Learn how organizations use learning management systems to deliver training, track completion, manage compliance, support onboarding and improve workforce readiness.
Employee Training Skills & Tools for Learning and Development Teams
Explore essential skills and practical training tools that help learning and development teams design, deliver and improve employee learning programs across distributed organizations.
4 Lessons Every Franchisor Should Learn From the Pandemic
The pandemic provided valuable insights that can help franchisors strengthen and improve operations. See 4 crucial lessons we learned.
Education Franchise KPIs: 10 Metrics for Enrollment, Retention and Unit Performance
Track education franchise performance with practical KPIs for lead generation, trial conversion, enrollment, attendance, retention, customer experience and instructor capacity.
FranConnect Reports Record-breaking First Half of 2021 with Highest-Ever Revenue Growth and Customer Acquisition Rate
Uncover the secrets behind FranConnect’s great first half of 2021. Learn how we shattered records & positioned ourselves as the top player in the…