Kelsey Smith
What Was the First LMS Platform?
The world’s first LMS, called FirstClass, was introduced by Soft Arc in 1990. The LMS is now part of the FirstClass software suite developed…
The New C-Suite Position Franchisors Don’t Know They Need
The new c-suite position helping franchisors continually improve and deliver a better experience for their franchisees.
FranConnect Expands Leadership Team
FranConnect Expands Leadership Team, Promoting Ian Walsh to Newly Created Position of Chief Operating Officer
Technology for Emerging Franchises: 3 Early Investments That Support Growth
Learn which early technology investments help emerging franchise brands build stronger development, operations and reporting foundations before growth creates unnecessary complexity.
FranNet and FranConnect Announce Partnership to Benefit Franchise Partners
LOUISVILLE, Ky. and HERNDON, Va. — FranConnect and FranNet announced a partnership combining franchisee recruitment expertise with franchise management technology to support brands from…
Franchise Field Visits: How FBCs Turn Inspections Into Coaching
Make franchise field visits more valuable by combining standards, recognition, coaching, financial context, customer perspective and clear follow-up so FBCs help franchisees improve rather…
