Operate
Education Franchise KPIs: 10 Metrics for Enrollment, Retention and Unit Performance
Track education franchise performance with practical KPIs for lead generation, trial conversion, enrollment, attendance, retention, customer experience and instructor capacity.
Franchise Business Consultant Insights: 5 Lessons From Operations Data
Explore five practical insights for franchise business consultants and operations teams, including how the FBC role is evolving as systems use more performance data…
What Franchisors Told Us About the State of Franchise Operations Today
We polled an audience of 200 franchise operations executives about labor shortages & in-person visits. Here is what the top executives had to say.
Franchisee Satisfaction Surveys: How to Turn Feedback Into Action
Learn how to design franchisee satisfaction surveys around clear goals, useful benchmarks, support quality, change readiness and follow-up so feedback leads to measurable improvements…
Virtual Franchise Field Visits: How to Coach and Support Locations Remotely
Learn how franchisors can use virtual field visits to review performance, coach franchisees, verify follow-up and complement in-person support across distributed networks.
FranConnect Releases Inaugural Franchise Operations Index Report
FranConnect’s First Annual Report analyzes over 165,000 franchise business consultant interactions, revealing critical insights. View the report here.