As franchise owners, you know that franchisee engagement can have a material impact on the bottom line. A study of 300 brands from Franchise Business Review and InGage Consulting found that engaged franchisees are 3.7 times more profitable than non-engaged franchisees.
Gabby Wong
Chief Executive Officer
Gabby Wong is an accomplished industry veteran with over 25 years of experience in positioning SaaS businesses for high-growth, customer success, and product innovation. Gabby held successive leadership roles within FranConnect, joining first as EVP of Operations in 2016 and promoted to CEO in 2018. Under her leadership, FranConnect has grown to be the market leading provider of sales, operations, and marketing solutions to franchise and multi-location businesses with over 300 employees globally and serving over 1500 brands across 1 million units worldwide. For her achievements, Gabby has been named a Entrepreneur of the Year Award Finalist in 2022 and 2023. Prior to FranConnect, Gabby held executive leadership positions with worldwide operating roles at successful DC and Mid-Atlantic-based private equity-backed ventures, including Primavera Systems (now Oracle), Trusted Computer Solutions (now ForcePoint), Vovici (now Verint Systems), and Clarabridge.