FranConnect Success Stories
Browse our case studies and discover why over 1500 franchise and multi-location brands in over 350,000 locations.
FranConnect
Success Stories
Browse our case studies and discover why over 1500 franchise and multi-location brands in over 350,000 locations.
FranConnect
Success Stories
Browse our case studies and discover why over 1500 franchise and multi-location brands in over 350,000 locations.
A sample of franchise brands of all shapes and sizes that rely on FranConnect
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“I think it’s the most reliable feature for us. We’re very lucky – we have real faith in this system at our franchise network level. We know we can cascade messages and we know that they’ll be read.”
Yolanda Cummings
General Manager
On Deck Concepts
“One of our biggest wins since implementing World Manager has been the engagement amongst the team.”
Tawny Daguio
Director of Training
Happinest
“I think the beauty of FranConnect is the fact that it’s a single resource, a single place to turn to so that you don’t have a fragmented landscape for the franchisee.”
Chris McGeary
Vice President
TEEG
“We love how flexible World Manager is – even though it is one platform, we can make each landing page unique and specific to the brand.”
Belinda Falzon
COO & Chief People Officer
YMCA Whittlesea
“The Service Desk has been a game changer for us, giving management full visibility of issues at a venue level, and allowing detailed reporting which helps with more accurate workforce planning.”
Sandra Marson
HR & Systems Manager
Paris Baguette
“FranConnect helped us crush our growth goals using the data and infrastructure we already had.”
Mark Mele
Chief Revenue Officer
Rita's Italian Ice
“We absolutely love it. It really helps us in terms of managing all of the leads that come in, because we get hundreds & hundreds of leads in each week.”
Kimberly Haidacher
Development Coordinator
Lightbridge Academy
“FranConnect understands franchising – not only is it a platform, it helps you establish the best practices necessary in order to succeed and to build your system.”
Brenda Febbo
Chief Marketing Officer
Floor Coverings International
“FranConnect has achieved the highest ROI of any platform in use by Floor Coverings International”
Tom Wood
President & CEO
K9 Resorts
“We’re able to keep better track of our leads, which helps us engage our prospective franchisees more than we were ever able to in the past.”
Jason Parker
Co-Founder & CEO
Firehouse Subs
“Our sales cycle has decreased by nearly 50% and we’ve been able to award more franchises by using FranConnect.”
Brent Greenwood
Director of Franchise Development
BrightStar Care
“The lead nurturing and reputation management capabilities make a big difference. FranConnect gives our franchisees the visibility into what consumers are saying about their businesses in one place.”
Matt Quandt
Sr. Director of Marketing
Capriotti's Sandwich Shop
“We’re really able to use it from the prospect state all the way to the signing of the franchise agreement, to the development, to real estate. Everything and all, we’re able to use all the aspects of FranConnect.”
Glynn Chambers
Vice President of CAPMastery
Sports Clips Canada
“In terms of staying organized, FranConnect is a great help. It is an opportunity to get back into the system & have task-oriented items there that you can check off. We have a process in place for every development point.”
Sara Belanger
Vice President of Operations
Neighborly Home
“We have used FranConnect as our franchise support software system provider for nearly 20 years. During this time, Neighborly has grown from six franchise brands to 24, including international expansion. FranConnect has grown with us as we have scaled in size and complexity. We have been very pleased with their performance and support.”
Mike Bidwell
President & CEO
Moe's Southwest Grill
“With FranConnect we have the ability to look at analytics to see trends & averages. We can see how we’re doing & what we need to focus on per category. The intuitive report platform takes our data & puts it into a powerful analytical report that shows our progress overall, scores on key indicators in the company, & on areas of focus.”
Chris Hammond
Regional Franchise Director
The Human Bean
“It’s a massive advantage for us in efficiency that we gained. When we can follow up so quickly that the prospect is more likely to respond immediately versus 2-3 days later.”
Jean Schneider
Director of Franchise Development
Franworth
“FranConnect enables us to effectively monitor and improve our system engagement on an ongoing basis.”
John Rotche
Managing Director & CEO
Hear Our Customers
Tell Their Stories
LITTLE CAESARS PIZZA
A critical solution for managing their entire development process from lead to opportunity to new unit launch. With over 5,500 locations, Little Caesars has been a FranConnect customer since 2019.
Hear Our Customers Tell Their Stories
LITTLE CAESARS PIZZA
A critical solution for managing their entire development process from lead to opportunity to new unit launch. With over 5,500 locations, Little Caesars has been a FranConnect customer since 2019.
