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Customer Listening

Welcome to CONNECT100

CONNECT100 is FranConnect’s global customer-listening initiative built around meaningful conversations with the people who use our platform and shape the future of franchise and multi-location management.

FranConnect CONNECT100 customer conversation at the World Franchise Conference

Why CONNECT100

Customer Insight Should Shape What Comes Next

The best ideas come from listening to customer challenges, wins and priorities. CONNECT100 creates a direct channel for FranConnect to deepen relationships, learn from customers and make sure the products and experiences we build stay aligned with what customers need most.

Informal Conversation

Meet directly with a FranConnect team member for a focused, low-pressure conversation about your experience.

Share Feedback & Ideas

Talk about what is working, where friction remains and what would create more value for your organization.

Shape What Comes Next

Your feedback helps inform how FranConnect prioritizes customer experience, product direction and ongoing innovation.

Follow the Journey

Customer Voices Stay Visible

FranConnect shares customer highlights, insights and stories from the field throughout the CONNECT100 initiative so customer voices remain visible across the broader FranConnect community.

Let’s Connect

Interested in Being Part of CONNECT100?

Connect with the FranConnect team and share your perspective.

Connect customer feedback to current FranConnect evidence

CONNECT100 is a customer-feedback program. Use FranConnect’s current customer-evidence, product-evolution and company pages for broader context on product direction, observed customer outcomes and current organization facts.

Customer & Review Evidence · Product Evolution · About FranConnect · Customer Hub