Customer Listening
Welcome to CONNECT100
CONNECT100 is FranConnect’s global customer-listening initiative built around meaningful conversations with the people who use our platform and shape the future of franchise and multi-location management.

Why CONNECT100
Customer Insight Should Shape What Comes Next
The best ideas come from listening to customer challenges, wins and priorities. CONNECT100 creates a direct channel for FranConnect to deepen relationships, learn from customers and make sure the products and experiences we build stay aligned with what customers need most.
Informal Conversation
Meet directly with a FranConnect team member for a focused, low-pressure conversation about your experience.
Share Feedback & Ideas
Talk about what is working, where friction remains and what would create more value for your organization.
Shape What Comes Next
Your feedback helps inform how FranConnect prioritizes customer experience, product direction and ongoing innovation.
Follow the Journey
Customer Voices Stay Visible
FranConnect shares customer highlights, insights and stories from the field throughout the CONNECT100 initiative so customer voices remain visible across the broader FranConnect community.
Let’s Connect
Interested in Being Part of CONNECT100?
Connect with the FranConnect team and share your perspective.



