Improve Operational Performance

Maximize Franchise Revenue & Performance

Walk On's Logo

“Incorporating FranConnect’s franchise scorecards had an immediate positive impact on our brand. By allowing the team to compare the business in a new light, pulling together data from previously disparate systems and boiling it down into a concise view of performance based on our KPIs. The feedback from our field teams and franchisees has been overwhelmingly positive as they see it as a valuable resource. 

Tony Caballero, Senior Vice President of Operations, Walk-On’s Sports Bistreaux

Effectively Manage Brand Consistency

A big pain point for franchisors and their operations teams is preparing for effective interactions with franchise owners and their employees – 57% of franchisors lack a system to monitor and control field execution and performance.

FranConnect Brand Consistency helps break down these communication barriers and drive greater franchisee accountability and compliance.

  • Easily document individual unit performance against objectives in one place
  • Create visibility with centralized reports and dashboards
  • More effectively extract actionable data from field visits

Make Operational Performance Your Priority

The most successful franchise brands move beyond compliance management and nurture a consultative relationship with their franchisees to ensure that they have the knowledge, skillset, and tools to perform and succeed.

FranConnect Performance replaces the manual and disjointed processes associated with franchisee coaching and enables an organization to:

  • Plan – Define the characteristics of a successful unit and set an annual business plan for the franchisees.
  • Measure – Establish detailed KPIs, success criteria, scorecards, and benchmarks of success. Information can come from any source across the franchise system, within the FranConnect platform, or provided by third-party systems for informed decision-making.
  • Monitor – Create standardized processes between the operations teams and the unit for ongoing monitoring, reporting, and consultation around success plans and scorecards
  • Take Corrective Action – FranConnect automated playbooks allow the sharing of best practices and assignment of tasks to team members so they are focused on the right activities at the right time to maximize franchisee performance.

Compute Royalties & Improve Profitability

Transparent and accurate financial picture of unit sales with full automation of financial processes from royalty and fee calculations, invoicing & collection process to reporting across QuickBooks Online, POS, royalty calculations, etc. Royalty Manager reduces data management and reporting burden for both franchisors and franchisees while streamlining the full lifecycle of the royalty management processes.

  • Manage Your Royalty Information in One Place
  • Consistent Sales Collection
  • Transparent Royalty


Optimize will help the franchisor standardize and elevate its field support from one of ‘compliance’ to one of rea strategic and tactical value, driving both the franchisee and support team to address problem areas as they occur.
Joe Mathews

CEO | Franchise Performance Group