Privacy and Data Collection Policy
For FranConnect Public-Facing Websites
FranConnect, LLC. is committed to protecting the privacy of the people who use the internet systems that we provide. This document describes our policies and practices regarding the collection and use of personally identifiable information for our public-facing website.
IF YOU SUPPLY INFORMATION TO OUR WEBSITE(S), THIS CONSTITUTES YOUR CONSENT TO THE POLICIES CONTAINED IN THIS DOCUMENT. IF YOU DO NOT WANT FRANCONNECT, LLC. TO COLLECT, STORE, AND PROCESS YOUR PERSONALLY IDENTIFIABLE INFORMATION AS DESCRIBED IN THIS POLICY, THEN DO NOT PROVIDE ANY SUCH INFORMATION TO US.
COLLECTION AND USAGE
We only collect and use personally identifiable information from you for the purpose of providing the information and services that you request. We will not sell or rent personally identifiable information that we collect. We do not use personally identifiable information in a way that is incompatible with the purposes for which it was originally solicited and collected. Information that we may collect may include domain names, Internet Protocol (IP) addresses, e-mail addresses contact information (such as name, address, and telephone numbers) and any other information that you otherwise provide and/or receive through our systems.
- Save user preferences and settings
- Customize the content for individual users
- Track session information (for example, determining if you are logged in or have visited before)
- Facilitate and enhance your interaction with the contents of the website.
We may also use methods such as Google Analytics to track usage of our websites so that we can continue to improve them.
DISCLOSURE AS REQUIRED BY LAW
We may need to disclose personally identifiable information of certain users when we have a reasonable and good-faith belief that the disclosure is necessary to enforce the Terms of Service, comply with a judicial proceeding, court order or other legal process, or to otherwise enforce or protect our rights under applicable law. In this situation we will use reasonable efforts to provide notice of this disclosure to all affected users, to the extent reasonably possible under the circumstances.
We will use at least industry-standard security measures to protect against the loss, misuse and alteration of the information under our control. While there is no such thing as “perfect security,” we will take all reasonable steps to insure the safety of your personal information. The servers that we use to store personally identifiable information on are kept in secure data center environments.
THIRD PARTY PROVIDERS
We may contract with other companies to provide various services to our customers on an outsourced basis rather than performing the services directly. For example, we may contract with a cloud hosting provider to host some or all of the processing and communication services that we provide. By continuing to use our services, you consent to our use of these third-party providers. IF YOU DO NOT WANT FRANCONNECT, LLC. TO COLLECT, STORE, AND PROCESS YOUR PERSONALLY IDENTIFIABLE INFORMATION VIA THIRD-PARTY SERVICE PROVIDERS, THEN DO NOT USE THE SERVICES THAT WE PROVIDE.
GOOGLE GMAIL AND CONTACTS INTEGRATION
Users of the FranConnect Gmail Chrome Extension (Chrome Extension) must “opt-in” and provide authorization for the Chrome Extension to connect to Google services for (a) uploading attachments with emails, and (b) adding FranConnect contacts to Google Contacts. FranConnect does not save any user’s Google Contacts. FranConnect does not save any Gmail-based email messages, except those specifically stated by the user to be uploaded into the user’s FranConnect Sky account.
- FranConnect does not store your Google Contacts
- FranConnect does not share your Google Contacts
- FranConnect does not create any new Google Contacts without your explicit consent
- FranConnect does not store/save your Gmail-based messages without your explicit consent on a per message basis
- FranConnect does not share your Gmail-based messages
YOUR RIGHT TO OPT-OUT OF EMAILS
For any emails that we transmit by automated means, you have the option to opt-out of receiving any further e-mail. You will find a link to this located at the bottom of each email.
All inquiries concerning this Policy or related issues may be sent to firstname.lastname@example.org, or by postal mail to:
ATTN: Privacy Administrator
11800 Sunrise Valley Drive, Suite 900
Reston, VA, 20191