Gabby Wong  

Chief Executive Officer

Gabby Wong is an accomplished industry veteran with over 25 years of experience in positioning SaaS businesses for high-growth, customer success, and product innovation. Gabby held successive leadership roles within FranConnect, joining first as EVP of Operations in 2016 and promoted to CEO in 2018. Under her leadership, FranConnect has grown to be the market leading provider of sales, operations, and marketing solutions to franchise and multi-location businesses with over 300 employees globally and serving over 1500 brands across 1 million units worldwide. For her achievements, Gabby has been named a Entrepreneur of the Year Award Finalist in 2022 and 2023. Prior to FranConnect, Gabby held executive leadership positions with worldwide operating roles at successful DC and Mid-Atlantic-based private equity-backed ventures, including Primavera Systems (now Oracle), Trusted Computer Solutions (now ForcePoint), Vovici (now Verint Systems), and Clarabridge.

Andy Volkmann  

Chief Financial Officer

As Chief Financial Officer, Andy works closely with the Chief Executive Officer, the executive leadership team, and the Board in developing and executing the Company’s organic and inorganic growth strategy. In 2023, he was named Emerging Growth CFO of the Year by Northern Virginia Tech Council. This prestigious award recognizes top finance leaders for their extraordinary achievements and excellence in advancing the economic development of the region’s technology community. Volkmann brings more than 25 years of experience in emerging and mature companies in the software, robotics, and web retailing sectors, including with brands such as Hitachi, Tellme Networks, Inc., Netscape, and MinuteKEY.

Ian Walsh

Chief Operating Officer

As COO, Ian Walsh is responsible for Strategy and Commercialization, Professional Services, Customer Success and Partners at FranConnect. Ian is an accomplished B2B executive with a track record of driving results at companies including CEB/Gartner, Software AG, SAP, MicroStrategy and CARTO.

LinkedIn 

Austen Asadorian  

Chief Revenue Officer

Asadorian oversees FranConnect’s global go-to-market and revenue organization, including new customer acquisition, customer expansion, new market development, pre-sales consulting, and revenue operations, bolstering FranConnect's continued year-over-year growth. He previously held leadership roles at SevenRooms, Peloton and Hillstone Restaurant Group.

Andrew Jackson  

Chief Technology Officer

As CTO, Andrew is responsible for Product Architecture, Development and Deployment at FranConnect. Andrew has 30+ years’ experience leading global teams delivering highly scalable SaaS solutions for Telecoms, Media and Payments businesses. Prior to joining FranConnect, Andrew was CTO at Arterra Mobility; he has also held leadership positions at Synchronoss and Neustar.

Jaffrey Ali  

Chief Product Officer

As Chief Product Officer, Jaffrey is responsible for taking the company vision and creating a product roadmap for success, translating to concrete milestones for the product. The management aspect of his role will involve determining ways to build and invest in the product on an ongoing basis to gain customer traction and increase value for customers. Most recently, he served as Head of Product Management, Strategy and Marketing for Haystax Technology, a cybersecurity product company.

Lorena Garcia  

Senior Vice President of Marketing

As SVP of Marketing, Lorena Garcia is responsible for the entire end-to-end marketing function at FranConnect, including driving growth through innovative and scalable practices in account-based marketing, lead generation, market analysis, customer segmentation, digital marketing, and brand stewardship. Previously, Lorena led go-to-market teams and demand generation at technology companies including Level Access, Hobsons, Vonage and iCore Networks.

Paul Sharpe  

General Manager A/NZ

As the General Manager of Australia/New Zealand (ANZ), Paul is responsible for all go-to-market activities for FranConnect in ANZ, including strategy, sales, customer success and the continued growth of all FranConnect product lines in ANZ. He has held senior leadership roles at Nexon, IBM, Samsung, and NTT Ltd, with extensive experience leading sales, product, and marketing teams. t, and marketing teams. As the General Manager of Australia/New Zealand (ANZ), Paul is responsible for all go-to-market activities for FranConnect in ANZ, including strategy, sales, customer success and the continued growth of all FranConnect product lines in ANZ.

Stephanie Opoku  

Senior Vice President of People

Stephanie oversees the global people operations across multiple countries including the US, Canada, India, Australia, and Colombia. Over the last five years, Stephanie has led the notable journey of building a solid foundation that supports our hardworking employees. She has successfully built programs that improve employee engagement and efficiency to ensure that FranConnect is a company of choice for top talent. Prior to joining FranConnect, Stephanie started and spent most of her HR career working for a leading tax publisher.

Trevor Anthony  

Chief of Staff

As Chief of Staff, Trevor leads the detailed planning, cross-functional coordination, and management of key strategic initiatives. Previously, he was the Sr. Director of Finance and Chief of Staff at NetDocuments, where he led strategic planning, M&A activities, and FP&A. Prior to that, Trevor held various finance positions at Owlet Baby Care, Ivanti Software, and IndustryPro M&A Advisors.

Kari Hensien  

Senior Vice President of Quality Management

As President of RizePoint, Kari is responsible for the overall strategy, vision and execution of the company. Kari works to ensure RizePoint is a dedicated partner in helping customers drive continuous improvement to product quality and client experiences. Tapping into over 25 years of software product and Customer leadership positions at Workfront, Optimum Energy, and Microsoft.