FranConnect World Manager

More Enagaged Front-Line Employees for Better Customer Experience

Learning and development is a critical tool in the toolkit for successful operations and drives improved unit economics for the brand.

Reduce Training Cost By Up To

Better-trained employees means faster ramp time and less turnover

FranConnect provides a way for multi-location businesses to develop and deploy highly customized branded content to support front-line employee training for improved onboarding and engagement. It enables brands to monitor engagement success at the location-level. Operations teams are empowered to deliver and monitor best practice training, access up-to-the-minute data, staff training results, performance appraisals, and satisfaction surveys with benchmark reporting. 

Customize e-learning application

 Customizable eLearning Application

Engaging mobile-first content delivery. Manage the entire employee lifecycle in a single app. Fully white-labeled, allows you to customize the platform with your own branding. The ACTIV Creator is an integrated authoring tool with simple and intuitive features, allowing you to rapidly build and update your e-learning content. Freely edit your canvas and add images, buttons, videos, voice-over audio tracks, and more. 

Recognize and award employees

Facilitate Reward and Recognition Programs

Service Awards can be automatically set up to trigger when key platform features or tools are unlocked, or pre-defined targets are hit, ranging from highest training completion rates to employee of the month recognition awards. 

Recognize and award employees
Frontline employees can collaborate and socialize in the LMS module

Interact and Collaborate with other Employees

Keep your employees informed and let them interact socially whether onsite or remote. Customized home dashboard specific for front-line teams allow for engaging and immersive communication. 

Conduct In Person or Classroom Training Sign-offs

Conduct In-person Scenario Based Training and Testing

Assess employee’s comprehension of important procedures, evaluating learning outcomes of workshops, uploading recorded videos of employees completing tasks or uploading pre-filled documents.   

Conduct In Person or Classroom Training Sign-offs
Customer Success Story

How Boost Juice aligned their fun company culture by delivering consistent training to 650 locations

Hear how Boost Juice uses FranConnect’s World Manager solution to train their staff even before they enter a store, which increases safety and expedites training. Along with training, they utilize the platform as a main communication tool and operational efficiency program with the FBC’s.

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More Resources

PFD Foods

Discover PFD Foods’ e-learning transformation. ‘The Pantry’, as the staff calls it, enhances training with mobile access, compliance, communication, and precise records, which are now integral to the company’s daily operations.

Bowser Bean

Bowser Bean reveals their experience post-COVID. Explore ‘The Daily Grind,’ a platform that boosts communication, training, compliance, and efficiency. The team now enjoys gamified learning, smooth onboarding, and better consistency network-wide, with approval from regulators.

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On Deck Concepts

“One of our biggest wins since implementing World Manager has been the engagement amongst the team.” – Tawny Daguio, Director of Training

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“We love how flexible World Manager is – even though it is one platform, we can make each landing page unique and specific to the brand.” – Belinda Falzon, COO & Chief People Officer

Learn why FranConnect customers grow 44% faster and outperform their competitors