(HERNDON, Virginia) February 8, 2023<\/strong> – FranConnect<\/a><\/span>, the leading provider of franchise and multi-location management solutions\u00a0for driving success in sales, operations, and marketing, proudly announces key milestone achievements in 2022 that have propelled its growth, customer experience, and innovation trajectory. FranConnect expanded partnerships with over 100 brands and welcomed over 120 new franchise brands and multi-location businesses to its customer base, including Pet Valu, KOA, and Mathnasium. With more than 1,500 brands and 350,000 units worldwide relying on its solutions, FranConnect maintains its position as the \u201cgold standard\u201d and only platform helping multi-unit and franchise organizations achieve their business goals across all areas of their operations from supporting the brand to the owners and frontline employees.<\/p>\n <\/p>\n \u201cI want to thank our customers \u2013 who continue to partner with us year after year. Our industry-leading NPS shows how we continue to deliver for those brands \u2013 supporting their growth and transformation to enable better scale within their businesses,\u201d said Gabby Wong, CEO of FranConnect. \u201cI am proud of our 2022 results, which demonstrate that our differentiated approach to supporting specific franchise and multi-location processes like unit sales, field operations, royalty collection, and frontline employee training is unmatched in the market. As the market leader year after year, we continue to prove that FranConnect can deliver with the speed, scale, and innovation that brands expect in today\u2019s dynamic market.\u201d<\/p>\n This announcement comes on the heels of continued innovation in FranConnect\u2019s core technology and offerings in the franchise market, including the acquisition of World Manager<\/a><\/span> \u2013 a global provider of enterprise learning management and front-line employee engagement solutions to multi-unit businesses. Operations teams are now empowered todevelop and deploy highly customized branded content to support front-line employee training for improved onboarding and engagement and enable brands to monitor engagement success at the unit-level. This acquisition expanded FranConnect\u2019s customer portfolio to include some of the largest multi-location brands, including Forever 21, Billabong, Domino\u2019s, Long John Silver\u2019s, Walk-On\u2019s Sports Bistreaux, Nando\u2019s, Gloria Jean\u2019s Coffees, and Ben & Jerry\u2019s and further extend operations in Australia and Colombia.<\/p>\n As part of FranConnect\u2019s strategy to continuously enhance the value of its platform, the company delivered a number of new products and solutions, including:<\/p>\n <\/p>\n To capitalize on growth opportunities, FranConnect expanded its employee headcount by 20% in 2022 and made significant hires including:<\/p>\n <\/p>\n For more information on FranConnect\u2019s newest products or to schedule a demo of the platform, visit www.franconnect.com<\/a><\/span>.<\/p>\n\n
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